Privacy Policy

Effective Date: 24/10/2024

DataSpeak ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect

We may collect personal and non-personal information from you when you use the App. This includes:

a. Personal Information

We may collect personally identifiable information, such as your name, email address, or other identifiers when you register or use our services. However, before sending sensitive information (e.g., user IDs) to our analytics services, we apply SHA256 hashing to anonymize it.

b. Non-Personal Information

We may collect non-personal information about the device you use, such as IP address, operating system, app usage data, and performance statistics. This information helps us monitor and improve the performance of the App.

2. How We Use Your Information

We use the information we collect in the following ways:

• To track and analyze usage trends and app interactions via third-party services like Mixpanel.
• To improve the functionality and user experience of the App.
• To provide customer support and respond to inquiries.
• To send you notifications, updates, or promotional materials (opt-out available).

3. Data Encryption and Anonymization

We apply advanced encryption techniques to protect your data. Personal identifiers such as user IDs are anonymized before being transmitted to our analytics services, ensuring that sensitive information cannot be directly linked back to individual users.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share anonymized or aggregated data with trusted third parties who assist us in operating our App, such as Mixpanel, under strict confidentiality agreements.

5. Data Security

We implement industry-standard encryption and security protocols to protect the information we collect from unauthorized access, disclosure, or alteration.

6. Analytics and Tracking

We use **Mixpanel**, a third-party analytics service, to track user behavior and events within the app. All user data (such as IDs) is hashed using SHA256 before being sent to Mixpanel, ensuring that the information is anonymized. This allows us to understand user interactions while keeping your data secure.

7. Opt-Out of Tracking

You can opt-out of analytics tracking by adjusting your device settings or contacting us for further assistance.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or other communication methods.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@dataspeak.io